Thank you for choosing G.T.B for your coffee needs.  We appreciate your business and know you will be satisfied with our service and products.

Shipping:

G.T.B ships via U.P.S. ground unless otherwise requested.  Rates given at time of checkout are based on weight and location (zip code).  Fees come directly from U.P.S.

International Orders:

Sorry, G.T.B does not ship outside the U.S. (except Canada).

Ordering:

Orders received after 11 am Eastern Time will be processed the next business day.  If you need your order expedited please give us a call and we will do everything we can to process your order A.S.A.P.

Returns:

Mistakes happen.  You might make a mistake ordering or we might make a mistake fulfilling your order.  Either way we will make things right.  Just give us a call or simply send an email.  If the mistake is ours we will pay the cost of shipping.

Sorry, returns/exchanges will not be accepted on opened items.

Gift Card Policy:

This is very important!  If you do not put who the card is from we can't either!  Many surprises have been ruined this way so our policy is to write exactly what you wrote.